By purchasing goods from NEOVEE SOLUTIONS, S.L., you enter into a legally binding agreement with us on the following terms. You should read and understand these Terms of Purchase (the Terms), because they constitute a legally binding agreement that define your rights and obligations.

These Terms describe the basis for the purchase by you and sale by us of the products and/or services described on our Web Site  or in advertising.
Definitions and Interpretations:
In these Terms, the following words will have the following meanings:

• Contract: the contract for the sale and purchase of goods and/or services
• Goods: the range of products and services that are available for purchase in accordance with our Terms
• The Web Site: our presence on the world wide web, currently accessible at the address www.tree-nation.com
• The Seller or The Company: NEOVEE SOLUTIONS, S.L., with tax identification number B- 64201965, located at Travesera de Gracia 44, Aticó 1a, Barcelona, 08021, Spain, registered before the Notary Public of Barcelona Enrique Hernández Gajate on 27th of April 2006 with 1365 of his protocol, and registered in the Mercantile Registry at Tomo 38577, folio 128, hoja B-329563.

Basis of the Sale
An agreement for us to sell you Goods is made according to these Terms when we accept an order made by you via our Web Site. The description of the Goods, the price, VAT, and delivery costs are set out when you order. We will confirm acceptance of your order on-screen.. We may in our sole discretion from time to time vary the nature of the Goods from that advertised without notice to you.

Your Rights Under These Terms
By means of these Terms, you acquire the following rights to the goods on the Web Site and managed by the Company:

• Your virtual tree of choice in your desired map location
• Additional space for your personal content
• Tree-blog and comments facilities

 

These Terms do not give you any right of ownership to any of the trees owned by the Company nor to the use, disposition or possession thereof. These Terms do not grant you any rights above and beyond what is expressly stated, and all obligations of the Company will be interpreted in the most restrictive manner possible.

 

Making a Purchase
Making a purchase could not be easier, but please make sure that your browser is cookie enabled. Just browse our Web Site and select any goods that you wish to buy, click on 'Buy Me' and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payments, or if available, you may download an order form so that you can send us your order and pay by cheque. If you are paying by cheque please allow five working days for the Company to clear the cheque and notify that you can continue with your purchase.

Accepted Methods of Payment
We accept cheques and the following credit and debit cards: Visa, Visa Electron, MasterCard and Maestro.  

Details of the Order
The quantity and description of the Goods will be those set out in your order. Orders are accepted at our sole discretion but are normally accepted if the Goods are available, the order reflects current pricing, your credit or debit card is authorised for the transaction, or your cheque clears.

Any attempt to manipulate the price, quantity or nature of the purchase will render the transaction void.

Payment Terms
We will charge your credit card account for payment upon receipt of order. We accept no liability if a delivery is delayed because you did not give us the right payment details. If it is not possible to obtain full payment for the Goods from your account, your order will not be completed, and we may, in our entire discretion, cancel the order or suspend it without affecting any other rights that we might have. We do not at any stage store any credit card information in our systems, nor do we ever see this information.  Our merchant banks, La Caixa and Visa Verified, handle all credit card transactions under their terms and conditions, and such terms and conditions will be shown before you are asked to complete the purchase order.  As a result, we cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data (including credit and account details) you provide while accessing or ordering from this Web Site, unless this is solely due to our negligence.

Taxes
For orders made in Spain, 16% VAT will be added.

Credit Card Security
All credit card numbers are encrypted by a high-grade Encryption (AES-256 256 bit).  The identity of the Web Site used for all payments made to La Caixa has been verified by Verisign Trust Network. No credit card numbers or data are held, seen, stored or viewed by NeoVee Solutions S.L. or the tree-nation.com Web Site at any stage.

Privacy Policy
The Company does not disclose buyer’s information to third parties. Each time you visit the Web Site, your web browser may be assigned “cookies”, which may include but is not be limited to, information about your IP address, specific type of browser and the pages visited in the Web Site. Cookies by themselves do not reveal your identity. Rather they identify your browser. Cookies are primarily used to provide user convenience and customized contents, such as automatically signing you in each time you visit the Web Site, and/or providing interesting sales promotions. Our uses of cookies include, but are not limited to, diagnosing and fixing problems that users have encountered or may encounter in the future and limiting access to those users who violate our Terms of Use. For a more detailed description of our Privacy Policy, please see [add link to privacy policy].

Breach of the Terms
If either party does not comply with these Terms, such act will be cause enough for the injured party to begin the legal proceedings to recover compensation for any harm and damages produced by said breach of contract.

If you are the party that breaches these Terms, the Company will have the absolute right to rescind the present agreement without returning any of the money paid prior to said breach, and the tree object of the present Terms may therefore become the object of another contract with another user.

Data Protection
Your personal data will be collected in a file for personal information named ‘USERS’, located in Barcelona, C/ Balmes 149, 5-2, property of the Company, which will be charged with care thereof.

The Company guarantees the complete fulfilment of the norms and rules regarding personal information, and therefore, in agreement with LO 15/1999, you are hereby informed and give your consent to the incorporation of your personal data into the electronic file, registered with the RGPD and to the automatic use of said files, for the purposes of sending business-related communications, including via email, for the purpose of offering marketing-related materials that fit your profile, and for the purpose of the Company’s complying with its legal and contractual obligations.  You accept that the recipients of said information will use your personal data for the Company’s aforementioned commercial and technical services.

You accept that your personal information may be managed in the manner established in the previous paragraph, being subject to revocation without retroactivity according to the contents of articles 6 and 11 of the LO 15/1999 from 13 December. Under our privacy policy, you have all full right to access, rectify, change or oppose such information, in accordance with the applicable laws, by contacting the administrator of said files via an email to: legal.

Duration of the Terms
These Terms will be in force for as long as the Web Site is live and functioning on the world wide web, subject to any reasonable amendments or modifications as the Company might make from time to time.

Jurisdiction
Under these Terms, both parties renounce any right that they might have had to their own jurisdiction and hereby expressly submit to the jurisdiction of the Courts and Tribunals (Juzgados y Tribunales) of Barcelona, Spain, in all matters relating to the interpretation and execution of these Terms, as well as to any other claim that may result as from the present Terms.

Reaching Us
Should you require further information please mail: legal@tree-nation.com